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Frequently Asked Questions

Everything you need to know about solid 925 sterling silver, keeping your pieces sharp, and wearing them with confidence.

Pure silver (99.9%) is too soft for daily jewelry use, so it is mixed with other metals (like copper) for strength. "925 sterling silver" means the jewelry contains 92.5% pure silver and 7.5% alloy. It is the global standard for high-quality, durable silver jewelry.

Silver naturally oxidizes and tarnishes when exposed to air, moisture, sweat, and everyday chemicals (like perfumes, lotions, and sunscreens). Tarnish is a natural chemical reaction and does not mean the silver is of poor quality.

  • Do: Wipe jewellery after wear with a soft, dry, lint-free cloth.
  • Unplated silver: Use a silver-polishing cloth only on plain silver, avoiding stones, colourwork and darkened details.
  • Plated pieces: Use an untreated soft cloth. Avoid silver dips, metal polish and scrubbing.
  • Decorated pieces: Do not use steam or ultrasonic cleaning.
  • Don't: Wear your jewelry while swimming (chlorine/salt), bathing, or doing heavy workouts.
  • Tip: Apply perfumes and lotions before putting on your jewelry.

Store your pieces in a cool, dry, and dark place, ideally in airtight zip-lock bags or tarnish-resistant cloth pouches. Removing air and moisture from the storage environment is the best way to maintain its shine.

Sterling silver alloys and jewellery finishes can contain metals that some people react to. If you have a known metal allergy, contact us to confirm the specific materials before ordering.

A 925 stamp or magnet test alone cannot confirm silver purity. Keep your invoice and check the hallmark details. If you are unsure, have the piece tested by a BIS-recognised Assaying and Hallmarking Centre.

We recommend removing your jewelry before swimming or bathing to maintain its quality.

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